Customer Service Representative

Are you a friendly and motivated individual with a passion for providing exceptional customer service? Join our team at Searchlight Marketing Solutions as a Customer Service Representative. In this role, you’ll be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring their satisfaction.

About Us:
Searchlight Marketing Solutions is a leading provider of marketing services for local businesses. Our customer service team plays a crucial role in our success by providing top-notch support and assistance to our clients.


  • Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly and professionally.
  • Maintain a high level of customer satisfaction by providing exceptional service and building strong relationships with clients.
  • Communicate effectively with clients via phone, email, and chat to ensure their needs are met.
  • Collaborate with internal teams to address client needs and resolve issues in a timely manner.


  • 1-2 years of customer service experience.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and the ability to think quickly on your feet.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and customer service software.


  • $40K Annual Salary
  • Competitive salary and benefits package.
  • Opportunities for advancement within the company.
  • Supportive and collaborative work environment.
  • Training and development opportunities to enhance your skills.

If you’re looking for a rewarding career where you can make a difference for our clients, apply now to join our team as a Customer Service Representative

Job Category: Service
Job Type: Full Time
Job Location: United States

Apply for this position

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