Are you a friendly and motivated individual with a passion for providing exceptional customer service? Join our team at Searchlight Marketing Solutions as a Customer Service Representative. In this role, you’ll be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring their satisfaction.
About Us:
Searchlight Marketing Solutions is a leading provider of marketing services for local businesses. Our customer service team plays a crucial role in our success by providing top-notch support and assistance to our clients.
Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly and professionally.
- Maintain a high level of customer satisfaction by providing exceptional service and building strong relationships with clients.
- Communicate effectively with clients via phone, email, and chat to ensure their needs are met.
- Collaborate with internal teams to address client needs and resolve issues in a timely manner.
Requirements:
- 1-2 years of customer service experience.
- Excellent communication skills, both verbal and written.
- Strong problem-solving skills and the ability to think quickly on your feet.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and customer service software.
Benefits:
- $40K Annual Salary
- Competitive salary and benefits package.
- Opportunities for advancement within the company.
- Supportive and collaborative work environment.
- Training and development opportunities to enhance your skills.
If you’re looking for a rewarding career where you can make a difference for our clients, apply now to join our team as a Customer Service Representative
